Citizen Developer Lead

FD Technologies plc is a global leader in consulting, business services and technology. We are the home for diverse thinkers and innovators. We know that our people are vital to our success and we are proud of the diverse and vibrant team we have built across the globe. We are committed to hiring top talent, creating an environment where they can thrive, and recognizing and rewarding their dedication as they progress within the company.


Citizen development gained prevalence due to the increase in shadow IT. The influx of shadow IT essentially addressed an unsatisfied need: The need for business to be self-sufficient and work at speed. The term was properly coined around 2014. To use a citizen developer tool means to be working with a low code or no code none RPA tools. Used and implemented well, it leads to empowered business users.


Key Responsibilities:

  • Understand competitor landscape for Citizen Developer implementation strength
  • Partner with product GTM, sales and other external facing teams early in the sales lifecycle to build up CD IP and internal case studies to showcase to clients
  • Case study creation in collaboration with senior consultant and GTM teams to pull out the challenges and the benefits achieved
  • Being a leader for a CD POC versus a contributor as part of a wider intelligent automation strategy
  • Actively pursue account mining activities in existing accounts to expand FD’s CD services footprint
  • Help make customer’s economic buyer build a business case to purchase FD’s services – participate in process analysis to position automation ROI
  • Perform data extraction/acquisition using multiple databases and querying languages for the purpose of dynamically reporting results to the end user
  • Consult and advise with the relevant client team and other stakeholders concerning the accuracy of data and efficiency of the data acquisition process
  • Interpret findings of solutions/reports using descriptive statistical analysis and reporting tools such as QlikView, Excel, PowerPoint
  • Create ad-hoc executive reports and scorecards using Business Intelligence tools (QlikView, Aletryx, and Business Objects) and data extrapolated from multiple source systems based on current corporate operational needs.
  • Direct line management responsibility for a team of CD practitioners


  • Strong practical experience of implementation of Citizen Developer tools
  • Willingness and aptitude to learn new tools for client success
  • 10+ years’ professional experience, primarily focused on customer-facing roles
  • Excellent analytical and conceptual skills and an entrepreneurial can-do mindset
  • Excellent understanding of the Intelligent Automation product suite and Automation
  • Willingness to travel up to 75% (whenever travel resumes)
  • Excellent communication skills with the ability to work collaboratively and effectively across internal and external boundaries and cultures
  • Built partnerships with key vendors (RPA/IA, CD, Etc.)
  • Significant breadth of technical knowledge and practical management experience using a variety of automation & AI technologies.
  • Relational database knowledge (relational model(s), star schema, keys, common terminology) (FOR DEV)
  • Intermediate-level skills with Microsoft Office Suite with emphasis on Excel (pivot tables, v-lookup, visual basic commands)
  • Knowledge of reporting and query tools (Oracle SQL developer, Business Objects, MS SQL)
  • Knowledge of SQL querying language
  • Ability to effectively prioritize and execute specific tasks associated to data acquisition/profiling
  • Ability to construct process flow charts and diagrams relating to data ETL processes and project life cycles
  • Working knowledge of self-service analytic/ETL tools and data visualization tools, specifically Alteryx Designer and QlikView
  • Ability to follow detailed procedures and ensure accuracy in in data by incorporating thorough documentation processes


This role is based in London.

Working for FD:

At FD, you will embark upon a career with life-long learning at its core, facilitating rapid professional and personal development and the opportunity to design your own path. We support a variety of external training courses and accreditations and are truly passionate about our Mentor Program, through which our senior colleagues generously set aside personal time to coach and support others in their career progression.
We are delighted to have several active internal networks, social committees, and charity initiatives, designed with the intention of meeting the holistic needs of our employees and giving back to our communities.

Our employees are rewarded with numerous benefits as part of their employment, including:

  • Competitive Salary
  • Extensive Health Care Package
  • Pension plan
  • Employee Assistance Programme
  • Annual leave increasing with service
  • Group Life Protection Benefit
  • Training opportunities
  • FD Internal Network and Sports & Social Calendar


Who are we?

FD Technologies plc (FD) is a leading software and services company, with world-leading intellectual property in ultra-high-performance analytics (KX) across industries, and extensive domain expertise and capabilities in capital markets systems and technology (managed services and consulting).


KX technology is designed to capture and analyze data to make real-time decisions in a world where data volumes generated by markets and machines are increasing exponentially, and existing technologies fail due to technological or commercial limitations.
KX is widely adopted throughout the financial industry and is poised for accelerated growth across high-tech manufacturing, automotive, oil and gas, utilities, and telecommunications.

First Derivative

First Derivative provides a range of managed services and consulting worldwide to its clients in the capital markets sector, including many of the world’s leading banks, focused on supporting mission-critical systems as well as helping them to achieve and maintain regulatory compliance.

If you meet these requirements and would like to apply for this role.