FD Technologies PLC and/or its affiliate(s) (“we”) respects your privacy and are committed to protecting your personal data. This privacy notice (“Notice”) will inform you as to how we look after your personal data, tell you about your privacy rights and how the law protects you. We recommend that you read this Notice in full to ensure that you have a clear understanding of the data that we collect or receive and how we use that data.
This privacy notice aims to give you information on how we collect or receive and process your personal data;
This website is not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this Notice together with any other privacy policy or notice or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements other notices and privacy policies and is not intended to override them.
We are a global technology provider with more than 20 years of experience working with some of the world’s largest finance, technology, automotive, utility, manufacturing and energy institutions. The Group’s KX technology, incorporating the kdb+ time-series database, is a leader in high-performance, in-memory computing, streaming analytics and operational intelligence. KX delivers the best possible performance and flexibility for high-volume, data-intensive analytics and applications across multiple industries. We operate from offices across Europe, North America and Asia Pacific, including our headquarters in Newry, and employ more than 2,400 people worldwide.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data which are used to identify you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data), nor do we collect any information about criminal convictions and offences.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We rely on several different legal grounds for processing personal data including performance of a contract, consent and legitimate interest, depending on the circumstances surrounding the processing.
We may process personal data pursuant to specific purposes which are in our interests and that enable us to enhance the services we provide. For example, we may process Personal data pursuant to legitimate business purposes to respond to your inquiries and to fulfil your requests or to send you marketing information and offers (where permitted by law).
We will rely on consent to process Video/image footage of you which is obtained during sales, marketing or other business-related calls.
We may also from time to time rely on consent to process your data for marketing purposes particularly where this is required by law. You have the right to withdraw consent to marketing at any time by contacting us. Please see our section on “opting out” below.
If you are an individual from the EEA/UK, our legal basis for collecting and using personal data will depend on the personal data concerned and the specific context in which we collect it. However, we normally rely on our legitimate interests to collect personal data from you, except where such interests are overridden by your data protection interests or fundamental rights and freedoms.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us using the contact details provided under the ‘contact us’ section below.
We may use and process your information based on the legal grounds and for the legitimate business purposes outlined in this Notice. We have set out below, a description of the ways we plan to use your personal data.
Note that we may process your personal data on more than one legal ground depending on the specific purpose for which we are using your data.
Personal data may be used for the following purposes;
Where permitted by law, you may receive marketing communications from us if you have requested information or purchased goods or services from us or where we have obtained your information for marketing purposes and you have not exercised your right to opt out of marketing. We may use your personal data along with other information to form a view on what we think may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
We will get your express opt-in consent before we share your personal data with any third party for their marketing purposes.
You can request to opt-out or change your preferences on how you would like to be contacted at any time by sending your request to kxmarketingops@kx.com.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase and for which we might need to process for other purposes and on other legal grounds.
See our cookie policy for further information on how we use cookies and other similar technologies.
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Please note that the use of online tracking mechanisms by third parties is subject to those third parties’ own privacy notice/policies, and not this Notice or our cookie policy. If you prefer to prevent third parties from setting and accessing cookies on your computer, you may set your browser to block cookies.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Personal Data which you choose to provide through community forums/channels will be publicly available. With regards disclosures of your personal data made by us, we may transfer personal data to our service providers and professional advisors, affiliates or other third parties in connection with our business operations, including any (potential) corporate or commercial transaction. Personal data may be shared as follows;
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Personal data may be shared internationally in connection with the processing under this Notice either by us or any of the recipients set out above. Any transfers of your personal data from within the European Economic Area (EEA) or the United Kingdom (UK) to third parties outside the EEA/UK will be based on an adequacy decision or will be governed by the standard contractual clauses (EEA) or International data transfer agreement/addendum (UK) (as applicable). Any non-EEA/UK related transfers of your personal data will take place in accordance with the appropriate international data transfer mechanisms and standards.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected, received or obtained it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to;
If you are a resident of the European Economic Area (EEA), you may also have the right to:
If you wish to exercise any of the rights set out above, please send your request to dataprivacyteam@fdtechnologies.com.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We keep our Notice under regular review. This version was last updated on 27th September 2024. If we make any material changes, we will notify you by means of a notification on our website.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy/notice of every website you visit.
If you have any questions about this privacy notice or our privacy practices, please contact us:
By Mail;
FAO: Data Privacy team
The Conlon Building, 1-2A Marcus Square, Newry, Co Down, N. Ireland, BT34 1AY
By Email
Email us at: dataprivacyteam@fdtechnologies.com
You have the right to make a complaint at any time to your relevant supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority so please contact us in the first instance. The Information Commissioner’s Office (ICO) is the UK supervisory authority for data protection issues (www.ico.org.uk).
